Restaurant Team Member - 17234 Northwest Fwy (Jersey Village, TX)


Company :  Whataburger
Location :  Jersey Village, United States
Job Type :  Full-time
Job Status :  Permanent
The Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customers experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.
  • Provide Whataburger quality service to all customers.
  • Demonstrate the ability to accurately explain the Whataburger Difference to customers.
  • Effectively communicate with management in a timely manner regarding scheduling issues.
  • Recognize and communicate customer service problems to management.
  • Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
  • Notify management of any equipment malfunctions.
  • Ensure all products are prepared according to Whataburger quality standards.
  • Properly stock inventory using First-In/First-Out (FIFO).
  • Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
  • Achieve certification at the specific stations associated with a position as well as cleaning and sanitation procedures.
  • Demonstrate fiscal responsibility with all Company assets and following company cash handling policies.
  • Assume additional responsibilities as assigned.
To begin the path for career success at Whataburger Team Members will participate in a skills development program and will be required to achieve certification in specific stations associated with the position.

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